End of tenancy & void cleans
Full checklist clean between tenancies, ready for check-in photos the same day. Carpets and appliances available as add-ons.
See the end of tenancy service For Property Professionals
Cleaning for Landlords & Letting Agents in Norwich
Void turnarounds, end of tenancy cleans, communal areas and HMO changeovers across Norwich and Norfolk. Priority slots, agreed scopes, monthly invoicing and a free re-clean on anything the inventory clerk flags.
What we handle for Norwich property managers
One supplier for every cleaning job a managed property throws at you — between tenancies, during a tenancy, and after the builders leave.
Communal area cleaning
Scheduled stairwell, hallway, lift, bin store and entrance cleaning for blocks and managed developments.
HMO & student changeovers
Bulk turnovers across multiple rooms and addresses in the same week, coordinated to your check-out calendar.
Pre-marketing presentation cleans
A quick, sharp clean before photography and viewings so the property shows at its best on the portals.
Post-works builders cleans
Dust, residue and paint splash removal after refurbishment, so the unit is tenant-ready rather than works-ready.
Carpet & upholstery
Professional carpet cleaning with a receipt for the file — the proof inventory clerks and deposit schemes accept.
See carpet cleaning in NorwichWhy agencies keep us on the account
Priority in the diary
Account holders are slotted ahead of one-off domestic bookings, so a brought-forward check-in doesn't become your problem.
Consolidated monthly invoicing
One statement, 14-day terms, per-property references that match your PM system.
Free re-clean guarantee
Anything flagged at check-out inside the agreed scope is put right within 48 hours at no charge.
One point of contact
Book by email or WhatsApp and get a confirmation the same working hour — no call centre, no ticket queue.
Insured & DBS-checked
Fully insured team, DBS-checked, trusted with keys to occupied and empty properties across Norwich.
Photos on completion
Every void clean is photographed and sent over, so you have evidence on file before the new tenant walks in.
The standard void clean scope
Built around the check-out checklists Norwich letting agents actually use. Scopes are agreed in writing up front, so there are no surprises on either side.
- Kitchen: oven, hob, extractor, fridge/freezer, inside all units
- Bathrooms descaled, sanitised and grout scrubbed
- Inside windows, frames, sills and tracks
- Skirtings, doors, frames, handles and switches
- Inside every cupboard, drawer and wardrobe
- Carpets vacuumed, full extraction available as an add-on
- Light fittings, vents, radiators and high-level dusting
- Bins washed, final walk-through and completion photos
Getting set up takes a day
- 1
15-minute intro call
We agree scopes per property type, area coverage, key handling and who signs off.
- 2
Book by email or WhatsApp
Send the address, tenancy end date and any extras. Slot confirmed within the hour on working days.
- 3
Clean, photos, monthly invoice
We clean to the agreed scope, send completion photos, and invoice monthly on 14-day terms.
Portfolio coverage across Norwich & Norfolk
Regular void and communal work for agencies, block managers and portfolio landlords throughout the county.
- Norwich
- Sprowston
- Thorpe St Andrew
- Hellesdon
- Costessey
- Wymondham
- Dereham
- Wroxham
- Aylsham
- Diss
- Attleborough
- Great Yarmouth
Landlord & letting agent FAQs
Do you work directly with letting agents in Norwich?
Yes. A large share of our work comes from Norwich letting agencies and property managers who book us on rolling accounts. You get one contact, agreed scopes per property type, and a predictable turnaround so you can promise a check-in date with confidence.
Can you clean a void property between tenancies at short notice?
Usually yes. Partner accounts get priority in the diary — most 1–3 bed voids are covered within 24–48 hours of instruction, and same-day is often possible when a check-in has been brought forward.
Do you invoice monthly rather than per job?
Approved accounts are invoiced monthly on 14-day terms, with one clear reference per property so it reconciles against your property management software without chasing.
What happens if the inventory clerk flags something?
We return within 48 hours of the check-out report and put right anything flagged that falls inside the agreed scope, at no extra charge. No debate, no re-quote.
Can you hold keys or use a lockbox?
Yes. Our team is DBS-checked and insured to collect, hold and return keys, and we work with the key-safe and lockbox systems used across Norwich. We can also collect from your office or a branch key cabinet.
Do you clean communal areas in blocks of flats?
Yes — stairwells, entrance halls, lifts, bin stores and shared kitchens on a weekly, fortnightly or monthly schedule, with the same single point of contact as your void work.
Do you cover HMOs and student lets?
Yes. HMO turnovers and student changeover weeks are a regular part of our summer schedule across Norwich, including bulk bookings across multiple addresses in the same week.
Which parts of Norfolk do you cover for portfolio work?
The whole county — Norwich city, Sprowston, Thorpe St Andrew, Hellesdon, Costessey, Wymondham, Attleborough, Dereham, Aylsham, North Walsham, Diss, Great Yarmouth and the villages between.
Need a void turned around this week?
Send us the address and the check-in date. We'll confirm the slot, clean to the agreed scope, and send completion photos before your tenant collects the keys.